Introduction to Facility Management
What is facility management? How can we classify FM-products and services? What does a facility management professional do? How do you manage service processes using a master dashboard? How do you set up a facility management organisation? Reflecting on current events, this compr… Celý popis ↓
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Popis Introduction to Facility Management
Introduction to Facility Management
What is facility management? How can we classify FM-products and services? What does a facility management professional do?
How do you manage service processes using a master dashboard? How do you set up a facility management organisation? Reflecting on current events, this comprehensive textbook answers all of these questions, defining new and exciting roles for facility management professionals.
The authors analyse global trends along with international standards and practices. With contributions from leading practitioners, the book is replete with real-world examples from a diverse range of organisations such as IFMA Foundation, JLL, Zalando SE, and Google. The first international book on facilities management, this text is a valuable tool for students, instructors and
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